WHAT’S HOT THIS WEEK
A LITTLE BIT ABOUT US
We pride ourselves in our world class customer service.
Contact us and experience the difference and become part of our growing family. WE ARE HERE FOR YOU!!
Poseidon Aquatics, Inc brings the best quality and selection from around the world direct to your store with our overnight delivery service.
SOCIAL MEDIA
PHONE# 1(310)532-
BUILT BY LUIS DEGANTE
NEW CUSTOMER APPLICATION FORM
BUILT BY LUIS DEGANTE
Frequently asked questions
BELOW ARE THE MOST FREQUENT QUESTIONS WE GET ASKED?
How to open an account with Poseidon Aquatics?
Simple follow the 3 steps below
- (1) Download the "New Customer Application Form" DOWNLOAD HERE
- (2) Fill it out, print and sign.
- (3) Email it to sales@poseidonaquatics.com or fax it to (213)270-9322
- (4) Once we receive you application, we might contact you to discuss further details. The approval process might take up to 2 business day.
NOTE:
- - POSEIDON AQUATICS IS NOT OPEN TO THE PUBLIC
- - YOU MUST OWN A PET STORE TO OPEN AN ACCOUNT
How can I get access to your online Price List?
- EXISTING CUSTOMER:
To access our price list (updated every hour) visit the following link, fill out the online form and once we receive your request, we'll add you to our emailing list and forward you the steps to download the list REGISTER HERE
- NEW CUSTOMERS:
Fill out the "New Customer Application Form", email it to sales@poseidonaquatics.com or fax it to (310)532-2434. Once received we'll review it and contact you to give you access. (we normally get back to you the same day we receive your application) Click here to download the application DOWNLOAD HERE
Payments
All shipments are C.O.D, prepaid or Credit Card - NO EXEPTIONS. We accept most major cards, Visa, Discover and American Express.
All Carriers (non Poseidon Trucks) will be sent Collect or Prepaid.
NSF or returned check will have a $35.00 charge. Orders that receive an NSF will be switched to CASH or Credit Card thereafter.
What's the minimum for an order?
We have a minimum of $250.00 for all deliveries. Orders that do not meet the minimum will have a $45.00 Surcharge on top of the standard delivery charge depending on your state.
Delivery Charge for an order of minimum of $250.00 are as follows; CA:$12.50 - AZ/NV/OR:$25.00 - UT:$50.00.
Delivery Charge for an order of $500.00 or more are as follows; CA:Free - AZ/NV/OR:$12.00 - UT:$25.00
Airline delays
Poseidon Aquatics is not responsible for airline delays, mishandled shipments or cargo abuse by any carrier. All shipments have a declared value documented on the AWB and Insurance. Claims must be filed by the carrier.
D.O.A's
All D.O.A's (dead on arrival) must be filed no later than 24 hours of receipt of shipment with our sales office, photos/videos need to be emailed to your sales rep. It is important to contact us during the 24hrs period.
Live arrival guarantee ONLY on Live Feeders and Amphibians.
If your question is not listed below, please give us a call at (310)532-
Sand Bar Pet Shop; 25571 Marguerite Pkwy #1-J, Mission Viejo, CA
Hours: 10AM TO 8PM Phone: (949) 768-0422 Web: Sandbarpet.com
Elliots Pets: Brockton Arcade, 6744 Brockton Ave, Riverside, CA 92506. Phone#: (951) 222-2137
Hours: 9AM–9PM
So, what we been up to? Find out here!
We have launched a new redesign website and encourage you to visit it often since we will be running special web promotions.
We started using a service called Mail Chimp. This service will allow us to reach out to you and provide you on a weekly basis hot items that are available at Poseidon Aquatics. Once you join us, you'll receive a weekly email (every Monday)